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Order Entry Clerk
$35,360 - $35,360/Yr
Aurora Technologies - Pacific, MO
posted 2 months ago
Full-time - Entry Level
Pacific, MO
Chemical Manufacturing
About the position
The Order Entry Clerk at Aurora Technologies, Inc. plays a crucial role in the Order Entry and Customer Service department, ensuring accurate processing of purchase orders and maintaining high standards of customer service. This full-time position requires multitasking abilities, attention to detail, and proficiency in office equipment and software, particularly in a fast-paced office environment.
Responsibilities
- Create job travelers for production.
- Process purchase orders accurately and efficiently into the company's ERP System (Epicor 10).
- Understand and maintain document control according to company policy.
- Provide customers with order acknowledgements and address any changes to purchase orders.
- Field incoming telephone calls and forward them to appropriate personnel or departments.
- Coordinate with the Customer Relationship Managers and Customer Service Manager.
- Maintain a customer-oriented and polite demeanor while representing the company.
Requirements
- High School diploma or equivalent is required.
- Ability to employ excellent interpersonal communication skills, both oral and written.
- Knowledge of principles and processes for providing customer service.
- Ability to work as a member of a team without direct supervision.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
- Familiarity with Windows operating system (Excel, Word, and PowerPoint).
- Excellent typing and 10-key skills.
- Advanced understanding of an ERP system.
- Ability to add and subtract real numbers and to complete simple calculations.
Nice-to-haves
- 1 year of data entry experience (preferred)
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
