Organ Referral Specialist | Full Time | Westwood

Full-time - Mid Level

Westwood, KS

Hospitals

About the position

The Organ Referral Specialist is responsible for the management of organ referrals from referring hospitals, conducting donor chart reviews through electronic medical record (EMR) access, providing logistics support, facilitating organ allocation (specifically kidneys and pancreas), receiving organ import offers, and maintaining communication between the organ procurement team, hospitals, transplant centers, professional colleagues, and the public. This role is critical in ensuring that potential organ donors are evaluated and that the donation process is handled with sensitivity and professionalism. In the essential job functions, the Organ Referral Specialist will manage and document organ referral calls from hospitals to evaluate potential donors, answer questions, and develop action plans in collaboration with the Administrator on Call (AOC), Family Services Coordinator (FSC), and Organ Procurement Transplant Coordinator (OPTC). The specialist will advocate for maintaining the option for donation by collaborating with hospital staff and physicians, determining plans of action for potential donor cases, and performing notifications and dispatch of onsite clinical staff, including arranging necessary transportation. The role also involves logistical support for the transportation of organs and associated samples, screening potential donors with physician partners, and facilitating communications regarding organ and tissue suitability. The Organ Referral Specialist will coordinate the allocation of kidneys and pancreas, manage the import of organs from outside the service area, and assist in the management of kidney preservation pumps. Additionally, the specialist will maintain EMR access in hospitals to assist with routine reviews and documentation practices, ensuring compliance with federal and state laws, as well as organizational policies. Administrative responsibilities include completing donor case follow-ups and quality assurance tasks in a timely manner, maintaining compliance with documentation practices, and ensuring adherence to MTN policies and procedures. This position requires a strong commitment to ethical standards and the ability to work collaboratively in a high-pressure environment.

Responsibilities

• Manage and document organ referral calls from referring hospitals to evaluate potential donors.
• Collaborate with the Administrator on Call (AOC), Family Services Coordinator (FSC), and Organ Procurement Transplant Coordinator (OPTC) to develop action plans for potential donors.
• Advocate for maintaining the option for donation through collaboration with hospital staff and physicians.
• Perform notification and dispatch of onsite clinical staff, arranging necessary transportation.
• Provide logistical support for the transportation of organs and associated samples through ground and air.
• Screen potential donors with physician partners as requested by the AOC.
• Facilitate communications regarding organ and tissue suitability with OPTC, OPT, and FSC staff.
• Coordinate the allocation of kidneys and pancreas in collaboration with MTN laboratory and AOC.
• Facilitate the import of organs from outside the MTN service area and communicate with local transplant surgeons.
• Assist in the management of kidney preservation pumps and maintain EMR access in MTN hospitals.
• Serve as a clinical resource in the Donation Services Department (DSD) to evaluate potential tissue donors.
• Conduct work in compliance with established federal and state laws, AOPO and AATB standards, UNOS and FDA guidelines, and MTN policies.
• Complete donor case follow-up and required quality assurance responsibilities in a timely manner.

Requirements

• RN, NREMT-P, RT or Bachelor's degree required or equivalent clinical work experience.
• Three or more years' clinical work experience in a critical care/emergency room setting strongly preferred.
• Ability to work a minimum of 36 hours per week.
• Must maintain a valid driver's license in accordance with MTN motor vehicle policy.
• Must have reliable personal automobile transportation for company reimbursement.
• Excellent organization and time management skills.
• Ability to function independently and collaboratively.
• Demonstrated problem-solving and creative thinking skills.
• Effective written and verbal communication skills.
• Ability to lift 50 pounds and transfer short distances.
• Ability to operate telephones, computers, and surgical equipment.

Nice-to-haves

• Experience in organ donation or transplant coordination.
• Familiarity with electronic medical records (EMR) systems.
• Knowledge of federal and state laws related to organ donation.

Benefits

• Health insurance coverage.
• Paid time off (PTO).
• Retirement savings plan (401k).
• Flexible scheduling options.
• Professional development opportunities.