Outbound Sales Development Representative

About the position

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re growing quickly, and we’re looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact.

Responsibilities

• Prospect leads via email and phone to schedule meetings in order to meet and exceed an established quota
• Manage and overcome objections from potential buyers
• Establish efficient systems to reach out to companies in a creative way
• Track PR industry news to identify outreach opportunities
• Organize and assign leads through Muck Rack’s CRM, while maintaining accurate records, activities, and reports
• Propose creative ways to engage target accounts using Muck Rack’s proprietary tools
• Perform A/B testing on different outreach campaigns to gather data for sales enablement

Requirements

• At least 1 year of experience working in SaaS as a sales development representative OR 1 year of professional experience in a PR role
• Sales-oriented mindset, innate curiosity and a love for building relationships with new people
• Excellent writing skills, with strong attention to detail and the ability to write creative, personalized emails to prospects and to communicate clearly and concisely with team members
• Strong phone presence, with a natural ability to connect and engage with potential customers and develop rapport quickly
• Ability to multitask and manage multiple projects in a fast-paced start-up environment
• Highly accountable, self-motivated, and with a growth mindset that keeps you open to feedback and coaching
• A proven track record with learning new tools and technologies quickly- we use Google Apps, Salesforce, Slack, Outreach and Marketo
• Must be willing to work East Coast hours

Benefits

• Remote Work, Forever: Fully distributed team with a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation: Competitive geo-neutral pay in the U.S. with annual reviews for internal equity and alignment with the external market
• Health & Wellness: Comprehensive health, dental, vision, disability and life insurance for employees and their families, including a high-deductible health plan with 100% premium coverage for individuals
• PTO and Family Benefits: 4+ weeks of off-the-grid PTO, paid sick/mental health days, 13 paid holidays, and up to 16 weeks of fully paid parental leave
• Personal & Professional Development: Internal pathways for advancement, bi-annual performance reviews, workshops, management training, and unlimited subscriptions to L&D platforms
• Culture of Inclusion: Commitment to diverse perspectives and equitable treatment of all employees
• Customer-First: Freedom to be nimble and innovative, building products that enable companies to build trust and tell their stories