Outside Parts Salesperson - Hays, KS

Bruckner's Truck Sales - Hays, KS

Full-time - Entry Level

Hays, KS

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Outside Parts Salesperson at Bruckner's Truck Sales is responsible for engaging with prospective customers to promote and sell parts for heavy-duty trucks. This role involves direct customer interaction, order fulfillment, and maintaining inventory while ensuring customer satisfaction and adherence to company policies. The position emphasizes the importance of building relationships with clients and contributing to the company's community-focused values.

Responsibilities

• Call on prospective customers from a list provided by the company.
• Deliver parts as needed to customers.
• Answer customer phone calls and fill orders from inventory.
• Access parts information from the computer to check availability, pricing, and substitutions.
• Familiarize with quality improvement bulletins, service bulletins, and vehicle updates to advise customers on parts replacement needs.
• Stock necessary parts on and off outside vans and pickups.
• Check available credit on customer accounts before delivering parts.
• Collect payment from customers that are past due.
• Accept payment from cash or C.O.D. customers at the time of delivery.
• Examine returned parts or cores for defects before issuing credit.
• Issue credit for cores or returned parts immediately after examining for defects.
• Research customer accounts for proper invoices to issue credit for returned parts or cores.
• Research for potential new customers for parts sales.
• Fill out proper paperwork for any part covered under warranty and return it to the warranty clerk.
• Keep the delivery vehicle clean, presentable, and fully maintained.

Requirements

• High school diploma required.
• Minimum 2 years experience with heavy-duty truck parts and automotive parts.
• Ability to read and write in English.
• Strong interpersonal skills to interact successfully with customers and co-workers.
• Must have and maintain a clean driving record.
• Ability to keep good records and fill out call sheets at the end of each week.
• Mental flexibility to handle stressful situations.

Benefits

• Competitive Compensation Plans
• Paid Time Off and Holidays
• Excellent health, dental and vision plans
• Investments in Training & Development
• Generous 401(k) and Profit-Sharing Plan
• Tuition Assistance Program
• Employee Stock Ownership
• Technician Student Loan Reimbursement Program
• Disability and Life Insurance
• Internal Promotion Opportunities
• Flexible Spending Account
• Health Club Reimbursement
• Family and Team Oriented Environment
• Employee Referral Bonus
• Engaging and Challenging Assignments
• Drug free workplace