Outside Sales/Account Executive

Hts Engineering - Heat Transfer Solutions - Woburn, MA

Full-time - Entry Level

Woburn, MA

11-50 employees

About the position

The Outside Sales/Account Executive position at HTS Engineering involves managing customer relationships and driving sales for HVAC equipment. The role emphasizes exceptional customer service and requires a proactive approach to expanding business channels while collaborating with internal teams to ensure product delivery.

Responsibilities

• Provide exceptional customer service
• Maintain relationships with existing and new customers
• Conduct some cold calling
• Spend 50% of time in front of customers, on the road
• Process incoming bids and projects
• Prepare quotes and present to customers
• Follow up on quotes and open quote reports
• Actively expand new channels of business
• Work closely with inside sales and purchasing personnel to ensure timely delivery of products to customers
• Report weekly on progress of potential sales

Requirements

• High level of commitment to exceptional customer service
• Previous sales experience
• Ability to become an OEM parts expert
• HVAC experience is an asset
• Knowledge of water source heat pumps and PTACs is an asset
• Strong computer knowledge
• Excellent problem solving, interpersonal and communication skills
• Self-starter and self-motivated
• Team player capable of managing multiple priorities
• Ability to work both individually and in a team environment
• Desire to contribute and succeed