Ipeople Infosystems - San Antonio, TX
posted 4 days ago
Full-time
San Antonio, TX
About the position
The P&C License Agent - Customer Service Representative role involves managing inbound and outbound calls from customers, providing assistance with insurance products, and ensuring compliance with regulatory requirements. The position emphasizes strong communication skills and attention to detail while supporting Property and Casualty members.
Responsibilities
- Facilitate the Property and Casualty members by answering inbound calls, emails, and other contacts from the members
- Make outbound calls (if required) to confirm the information or for member authorization
- Apply knowledge of personal lines to assist member to bind policies, coverage provision, payments, and renewals for insurance product
- Provide response to members on call using the tools and resources available to support
- Set up reminders and follow up with customer on timely manner
- Follow the compliance and regulatory requirement when handling the members
- Maintain Property and Casualty (P&C) License
Requirements
- High School Diploma or GED equivalent
- Min 1 year of customer service experience
- Active Property and Casualty (P&C) producer License
