Parking Operations Supervisor | Part Time | UBS Arena

About the position

The Parking Operations Supervisor is responsible for overseeing and managing parking and transportation operations during events at UBS Arena. This part-time role involves supervising event day procedures, ensuring efficient operations, and providing feedback to improve processes. The position requires strong communication and organizational skills, as well as the ability to work flexible hours, including weekends and holidays.

Responsibilities

• Maintain UBS Arena's core values while working on property.
• Inspect garage and parking lots several times throughout the day.
• Work closely with third-party parking operators and pedestrian traffic control operators to ensure safe and efficient traffic patterns for all guests.
• Assist manager with event day operations of garage, parking lots, and traffic flow.
• Operate/Monitor IP Parking systems & Park Assist.
• Assist Manager with traffic management program and creating Traffic Command Center in SOC monitoring real-time parking data, Waze, NY 511, park assist, camera systems, and other parking and traffic systems.
• Assist Manager with enforcement of employee parking program.
• Ensure event day checklists are followed & completed for the entirety of the event.
• Ensure campus is set up and lots are ready for the event.
• Report traffic incidents in lots to manager.
• Perform traffic material/supply inventory along with parking operations.
• Perform inventory management.
• Assist Manager by gathering information to respond to guest inquiries and investigate complaints/concerns.
• Assist with the continuous evaluation and adjustment of the pedestrian and vehicle wayfinding signage program.

Requirements

• 1-2 years of experience in a related field.
• Ability to work extended hours including mornings, nights, weekends, on-call status, and holidays as necessary.
• Working knowledge of parking best practices.
• Ability to anticipate problems and implement immediate corrective action.
• Knowledge of safety regulations.
• Ability to lead and give clear and concise direction.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Must be able to legally operate vehicles.

Nice-to-haves

• Previous experience in event operations or parking operations is preferred, but not required.

Benefits

• 401(k) savings plan
• 401(k) matching
• Free parking