*Part Time* Airport Agent - Customer Service

$33,301 - $33,301/Yr

American Airlines Group - Westgate, NY

Part-time - Entry Level

Westgate, NY

Air Transportation

About the position

As a Customer Service Agent at Envoy Air, you will play a crucial role in providing outstanding customer service to passengers. This entry-level position offers immediate hiring with no prior experience required, allowing you to join a fun and secure team. You will be responsible for creating a positive travel experience for passengers while utilizing reservation and ticketing software. The role includes both full-time and part-time opportunities, with flexibility in scheduling and the potential for overtime.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Utilize reservation/ticketing software to rebook itineraries and issue boarding passes.
• Assist passengers with their luggage, lifting bags weighing up to 75 pounds onto the belt.
• Provide courteous, efficient, and friendly service to customers.
• Engage in on-the-job training and development programs to enhance career growth.

Requirements

• Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
• Must be 18 years or older.
• High school diploma, GED, or international equivalent required.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Benefits

• Travel for free with family and friends on American Airlines flights.
• Comprehensive benefits package including health, dental, prescription, and vision coverage.
• 401(k) program with employer contributions available after one year.
• Paid on-the-job training and development programs.
• Flexibility to trade shifts and available overtime.
• Major discounts on hotels, cars, cruises, and more.