Part Time Customer Pick Up Specialist

$38,064 - $47,362/Yr

Nebraska Furniture Mart - Kansas City, KS

Part-time - Entry Level

Kansas City, KS

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Part Time Customer Pick Up Specialist at Nebraska Furniture Mart is responsible for providing excellent customer service during the merchandise pick-up process. This role involves greeting customers, inspecting and preparing merchandise, and ensuring a smooth loading experience into their vehicles. The position is part-time and requires a friendly demeanor and a commitment to customer satisfaction.

Responsibilities

• Greet customers promptly at their vehicle with a helpful smile.
• Inspect, uncrate, apply fabric coating, and re-crate merchandise.
• Examine products for flaws before loading.
• Wrap and secure merchandise into the customer's vehicle without damage.
• Confirm that the customer received the correct merchandise and complete appropriate paperwork.
• Track daily progress and report discrepancies or errors to the supervisor.

Requirements

• Must be at least 16 years of age.
• 1-year labor or warehouse experience preferred.
• 1-year customer contact experience preferred.
• High school diploma or GED preferred.
• Positive, upbeat attitude.
• Ability to lift/push/pull required weights.
• Ability to work nights or early morning hours based on business needs.

Benefits

• Paid training
• Paid holidays
• Tuition reimbursement
• Paid time off
• Employee assistance program
• 401(k) matching
• Opportunities for advancement