Lowe's - Pasco, WA

posted 3 months ago

Part-time - Entry Level
Pasco, WA
10,001+ employees
Building Material and Garden Equipment and Supplies Dealers

About the position

The position involves providing exceptional customer service at Lowe's, primarily focusing on assisting customers at self-checkout registers, ensuring smooth transactions, and maintaining a clean and safe store environment. The role requires proactive engagement with customers, effective communication, and the ability to handle various retail technologies and processes.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Use a cash register to process sales transactions, returns, and refunds according to company guidelines.
  • Coach, develop, and provide feedback to associates in the Front End Team.
  • Inspect returned merchandise for damages and ensure proper handling of customer orders.
  • Maintain cleanliness and organization of the store and working areas.
  • Detect signs of shoplifting and communicate them to management.
  • Conduct daily safety reviews and ensure compliance with safety standards.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without reasonable accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Health, Dental and Vision insurance
  • Life and Disability insurance
  • Paid time off including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program
  • Education support programs including tuition assistance
  • Maternity and Parental leave
  • Adoption assistance
  • Lowe's Associate Discount
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