WSP Global-posted about 1 year ago
$35,800 - $64,300/Yr
Part-time • Entry Level
Utica, NY
10,001+ employees
Professional, Scientific, and Technical Services

The Part Time Systems Operator Trainee position at WSP in Utica, New York, involves monitoring and operating Intelligent Transportation Systems (ITS) and other traffic control devices. The role requires familiarity with daily operations, communication protocols, and the ability to follow procedures independently. The position includes a six-month probation period and potential for additional training if proficiency is not demonstrated within three months.

  • Provide human monitoring and operation of Intelligent Transportation Systems (ITS) devices and other traffic control devices.
  • Coordinate responses for roadway concerns and traffic incident management.
  • Dispatch maintenance crews for snow and ice events.
  • Enter data related to incidents, special events, roadway concerns, and call logs into the database.
  • Assist in traffic data collection for system performance and troubleshooting using manual and automated data collection features.
  • Identify, troubleshoot, and document device failures, establish repair priorities, and issue work orders for repairs.
  • Respond to notices of roadwork, highway incidents, and special event information.
  • Answer phone inquiries and coordinate responses with operational partners regarding roadway conditions.
  • Prepare reports, accommodate visitors, and provide tours at the center as needed.
  • Associate degree or higher OR 0-2 years of part-time employment in a 24/7/365 Operations Center.
  • Strong oral and written communication skills.
  • Proficiency in computer software including MS Office applications and spreadsheets.
  • Ability to work well with co-workers and NYSDOT staff.
  • Familiarity with digital roadway maps and knowledge of roadway elements.
  • Flexibility in schedule to ensure consistency of HVTMC operations.
  • Responsible and ethical decision-making regarding company funds and resources.
  • Proven track record of upholding workplace safety and adherence to health, safety, and drug/alcohol policies.
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Retirement savings plan
  • Paid sick leave
  • Paid vacation or personal time
  • Paid parental leave
  • Paid time off for bereavement, voting, and naturalization proceedings
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