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Part Time Teller

$32,000 - $44,000/Yr

PNC - Maryland Line, MD

posted 2 months ago

Part-time - Entry Level
Maryland Line, MD
Credit Intermediation and Related Activities

About the position

As a Part Time Teller at PNC, you will play a crucial role in delivering exceptional customer service and performing high-volume banking transactions. This position focuses on enhancing customer financial wellbeing, fostering loyalty, and identifying banking opportunities through meaningful customer interactions. You will be based in Westminster, MD, at the Maryland Line retail banking branch, where you will educate customers on banking products and technology while adhering to company policies and procedures.

Responsibilities

  • Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
  • Process a variety of customer interactions and transactions accurately.
  • Educate customers on alternatives available for their financial interactions.
  • Identify banking opportunities during customer interactions and make appropriate referrals.
  • Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
  • Apply product and procedural knowledge to solve customer problems.
  • Adhere to all policies and procedures, demonstrating sound judgment within established limits.
  • Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Requirements

  • Demonstrated knowledge, skills, and abilities appropriate for the role.
  • High school diploma, GED, or equivalent experience is preferred but not required.
  • Ability to manage customer needs and satisfaction as primary considerations in business decisions.

Nice-to-haves

  • Accountability
  • Banking
  • Client Loyalty
  • Customer Experience (CX)
  • Customer Service
  • Identifying Opportunities
  • Leveraging Technology
  • Proactive Sales

Benefits

  • Medical/prescription drug coverage with Health Savings Account feature
  • Dental and vision options
  • Employee life insurance
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select programs fully paid
  • Robust wellness program with financial incentives
  • Parental leave
  • Up to 11 paid holidays each year
  • 6 occasional absence days each year
  • Vacation time eligibility after the first year of service.
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