Parts Clerical - Kearny Mesa Ford/Kia

Sunroad Automotive • San Diego, CA

398d • $37,440 - $37,440

About The Position

The Parts Clerical position at Kearny Mesa Ford/Kia involves providing essential administrative support within the parts department of an automotive dealership. The role focuses on managing inventory, processing orders, and facilitating communication between the parts department and other dealership departments, ensuring efficient operations and customer satisfaction.

Requirements

• Administrative experience in a dealership or similar environment.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to lift up to 15 pounds.
• Comfort with entering data into inventory management systems and using Microsoft Office.

Nice To Haves

• Clerical or administrative experience in automotive parts.
• Familiarity with parts catalogs and inventory management software.
• Experience in customer service and addressing concerns regarding parts orders.

Responsibilities

• Maintain accurate records of parts and supplies by performing regular stock counts and checking stock levels.
• Process orders for parts and supplies based on inventory needs and requests from technicians, customers, or the service department.
• Verify incoming parts shipments against order forms to ensure accuracy and update inventory records as parts are received.
• Label and organize parts according to established systems for easy access and tracking.
• Assist in processing parts orders for customers, ensuring accuracy and timely delivery.
• Input parts data, customer orders, and inventory changes into the dealership's inventory management system accurately.
• Prepare and process invoices for parts sales, ensuring all information is correct before finalizing transactions.
• Assist in parts identification and retrieval using the dealership's parts catalog or online databases.
• Provide assistance to customers regarding parts availability, pricing, and order status.
• Collaborate with the service department to ensure timely delivery of parts for vehicle repairs.
• Communicate with the sales department regarding parts needed for vehicle inventory.
• Notify customers when special orders arrive or if there are issues with availability or shipping delays.
• Organize and maintain accurate records of parts inventory, orders, and transactions.
• Assist with processing warranty claims for parts, ensuring proper documentation and compliance.
• Generate periodic reports on parts sales and inventory levels for management review.
• Perform routine office tasks, including filing, photocopying, and answering phone calls.
• Help schedule appointments for parts pickups and coordinate with service staff.
• Draft and send communications to customers and vendors regarding orders and availability.
• Ensure the parts department workspace is clean and organized.
• Follow safety protocols for handling parts and equipment.

Benefits

• Full-time position with competitive hourly wage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed