About the position
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work' for 7 years in a row! We are searching for a talented Patient Access Intake Representative. $1,500 new hire sign-on bonus for this position. (Rehires termed more than 1 year also eligible).
Responsibilities
- Perform a wide variety of duties to facilitate patient access throughout the organization.
- Ensure patient compliance with applicable hospital policy and obtain accurate patient information to ensure patient safety and optimal reimbursement to the organization in accordance with various external regulations.
- Determine and actively collect patient liabilities.
Requirements
- Equal to completion of four years of high school plus additional courses or training required; Associates Degree preferred.
- Demonstrated very good communication & interpersonal skills.
- Strong computer skills including medical-based programs.
- Proficiency with Word, Excel, and other software programs preferred.
- Over three years related health care experience including working with third party payers preferred.
- Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or to be exempt from the requirement for medical or personal reasons.
Nice-to-haves
- Medical Terminology Certificate preferred.
- CHAM (Certified Healthcare Access Manager) or CHAA (Certified Healthcare Access Associate) preferred.
Benefits
- Competitive pay and comprehensive benefits package.
- Generous Earned Time Off Package.
- Employee Wellbeing Program.
- 403B Retirement Plan with company match.
- Tuition assistance / Federal Loan forgiveness programs.
- Professional growth opportunities and customized leadership training.
