This job is closed
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About the position
Join our team as a days shift, full-time, Patient Access Manager in Westwood, NJ. Thrive in a People-First Environment and Make Healthcare Better. We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. We use advanced technology to support our team and enhance patient care. Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.
Responsibilities
- Coordinate and manage the Registration Area in conjunction with the Practice Administrator.
- Develop and enforce policies and procedures related to patient access.
- Monitor the accuracy of registration and scheduling data entered by associates.
- Ensure proper patient experience protocols are followed.
- Monitor basket pools and clear issues in various registration and billing work queues.
- Manage the overall training and coordination of work for the Registration area.
- Prepare staffing schedules and recommend workflow changes.
Requirements
- Associate degree from an accredited college or university in business, healthcare administration, or related major (relevant experience or significant progress towards a bachelor's degree may be considered in lieu of degree).
- 3 - 5 years of experience in a healthcare revenue cycle or clinic operations, or at least 1 year of related experience in a leadership role.
- ICD 10 and CPT coding experience.
- Knowledge of medical billing requirements, third-party payers, coordination of benefits, scheduling practices, and provider template management.
- Proficiency in PC software, especially word processing and spreadsheet programs.
- Experience with a hospital-based computer system (preferably Epic).
Nice-to-haves
- Knowledge of managed care referral and prior authorization requirements as they relate to hospital reimbursement.
Benefits
- Career growth opportunities
- Tuition assistance
- Paid time off
- Comprehensive health benefits
- Supportive and inclusive culture
