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DR. Jessica Cohen Orthodonticsposted 3 months ago
$37,440 - $37,440/Yr
Part-time,Full-time - Entry Level
Highland Park, IL
Ambulatory Health Care Services

About the position

Dr. Jessica Cohen Orthodontics is seeking a Patient Care Coordinator/Receptionist to join their team in Highland Park, IL. This role can be either part-time or full-time and involves providing excellent customer service, managing patient interactions, and supporting office operations. The ideal candidate will be friendly, detail-oriented, and possess strong communication skills, contributing positively to the office culture.

Responsibilities

  • Greet patients and provide a welcoming environment.
  • Answer phone calls and respond to patient inquiries.
  • Check and respond to emails in a timely manner.
  • Make and manage patient appointments.
  • Organize the office and maintain a tidy workspace.
  • Assist with marketing efforts to promote the practice.

Requirements

  • High school diploma or GED.
  • Experience in a dental office is preferred.
  • Proficiency in Microsoft Office and Excel.
  • Strong customer service skills.
  • Excellent phone etiquette and verbal communication skills.
  • Basic knowledge of medical terminology.

Nice-to-haves

  • Experience in orthodontics is a plus.
  • Ability to work well with others of all ages and backgrounds.
  • Energetic and positive attitude.

Benefits

  • Employee discount on orthodontic treatment for employees and their families after a review period.
  • Uniform allowance.
  • Opportunity for pay increase as the company grows.
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