Shannon Medical Center - San Angelo, TX

posted 3 months ago

Full-time
San Angelo, TX
Nursing and Residential Care Facilities

About the position

The Patient Experience Specialist II plays a crucial role in the patient registration process by performing clerical and general office tasks. This position involves registering and pre-registering patients, assisting with insurance inquiries, ensuring appointment authorizations, and handling account payment questions and collections. The specialist is also responsible for preparing deposits, contributing to a smooth patient experience.

Responsibilities

  • Perform clerical and general office work of moderate difficulty.
  • Register and pre-register patients.
  • Assist patients and guarantors with insurance inquiries.
  • Ensure that appointments are authorized.
  • Assist with account payment questions and collections.
  • Prepare deposits.

Requirements

  • High School Diploma or G.E.D. is required.
  • At least 1 year of clerical/general office experience is required.
  • Knowledge of medical terminology is preferred.
  • At least 1 year of cash handling experience is preferred.
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