Patient Service Representative

$47,840 - $52,000/Yr

Medica Talent Group - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

About the position

The Patient Service Representative II (PSR) plays a crucial role in delivering exceptional customer service within a healthcare setting. This position involves managing patient intake, verifying insurance, scheduling appointments, handling payments, and maintaining electronic health records, all aimed at ensuring smooth operations and high-quality care for patients.

Responsibilities

• Deliver outstanding customer service to patients.
• Handle patient intake and verify insurance information.
• Schedule appointments and manage patient payments.
• Maintain electronic health records accurately.
• Ensure smooth operations within the healthcare facility.

Requirements

• High School Diploma or equivalent.
• 5+ years in healthcare customer service or 2+ years in patient intake/registration.
• Proficiency in insurance verification (Commercial, Medi-Cal, Medicare).
• Experience with electronic health records (EPIC preferred).
• Bilingual skills in English and Spanish/Tagalog/Armenian/Korean are a plus.

Nice-to-haves

• Experience with medical terminology (3 years preferred).
• Computer skills (2 years preferred).

Benefits

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance