Select Medical - Orland Park, IL

posted 3 months ago

Part-time - Entry Level
Orland Park, IL
Ambulatory Health Care Services

About the position

The Patient Service Specialist at Select Medical plays a crucial role in ensuring an exceptional experience for patients visiting the outpatient physical therapy center. This part-time position involves managing both patient interactions and business operations, contributing significantly to the overall care experience from the moment patients arrive at the front desk.

Responsibilities

  • Greet and register patients, providing information about their visit and next appointment.
  • Schedule patient appointments in person and via phone.
  • Communicate regularly with attorney offices, insurance companies, translation companies, operational leaders, and the business development team.
  • Collect co-pays from patients and manage payer approvals, including conducting insurance authorizations and verifications.

Requirements

  • High School Diploma or GED required.
  • Health Care Experience is preferred.
  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift.
  • Manual dexterity for typing (including 10-key) throughout a work day/shift.
  • Ability to lift up to 25lbs safely from ground to waist using proper body mechanics.
  • Ability to carry office supplies up to 10lbs.
  • Visual acuity (near and distant) sufficient to maintain accurate records and recognize people.
  • Ability to speak and hear sufficiently to understand and give directions.
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