Patient Services Coordinator III - Yadkin Medical Associates

Yadkinville, NC

Hospitals

About the position

Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. Come join a remarkable team where quality care meets quality service, in every dimension, every time. Join Team Aubergine at Novant Health, where one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities.

Responsibilities

• Deliver the most remarkable patient experience in every dimension, every time.
• Foster teamwork, team member engagement, and community involvement.
• Leverage diversity and inclusion in support of quality care.
• Foster a safe patient environment driven by the principles of 'First Do No Harm'.

Requirements

• High School Diploma or GED, required.
• One year of clerical experience in a medical office setting, required.
• Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments.
• Excellent verbal communication skills.
• Ability to work with changing priorities.
• Excellent organizational, problem-solving, and critical thinking skills.
• Ability to interact with individuals of all cultures and levels of authority.
• Ability to maintain confidentiality.
• Ability to function as part of a team.
• Possess initiative.
• Basic medical terminology required, knowledge can be obtained through formal classes or work experience.
• High level of working knowledge of EPIC systems.
• Detailed knowledge of multiple payors billing requirements.
• Familiarity of coding requirements for practice specialty.

Nice-to-haves

• Proficient in use of all computer software utilized in practice.