This job is closed

We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

Prisma Health - Seneca, SC

posted 3 months ago

Full-time - Entry Level
Seneca, SC
Hospitals

About the position

The Patient Services Representative is responsible for managing front office operations, ensuring accurate patient registration, charge capture, and billing processes. This role requires excellent interpersonal skills and involves significant public contact, as well as acting as a liaison between patients and medical staff. The representative will handle insurance claims, assist patients with financial agreements, and maintain patient records while ensuring compliance with Prisma Health's values.

Responsibilities

  • Complete and accurate patient registration and pre-certification.
  • Charge capture and accurate coding of diagnoses provided by physicians.
  • Post payments and balance with computer reports at day end.
  • Arrange for patient pre-payments and enforce financial agreements prior to service.
  • Gather charge information, code, enter into database, and complete billing process.
  • File insurance claims and assist patients in completing insurance forms.
  • Process unpaid accounts by contacting patients and third-party payers.
  • Act as a liaison between patients and medical support staff.
  • Greet patients and visitors courteously and check in patients.
  • Verify and update necessary insurance information in the patient accounting system.
  • Obtain signatures on all required forms and documents.
  • Assist patients with ambulatory difficulties and maintain appointment book.
  • Provide front office phone support as needed.
  • Screen visitors and respond to routine requests for information.
  • Gather, accurately code, and post outpatient charges.
  • Process vouchers and private payments, updating registration screens as needed.
  • Research address verification and process mail return statements.
  • Acquire billing information for all doctors for all patients seen in practice.
  • Perform cashiering functions including monitoring and balancing cash drawer daily.
  • Prepare daily cash deposits and issue receipts for payments received.
  • Work with patients to secure prepayment sources or financial agreements.
  • Participate with other staff to achieve account resolution.
  • Assist with outpatient coding and error resolution.
  • Process edits and Customer Service and Collection Requests for resolution.
  • Identify trends and communicate problems to management.
  • Update patient account database and maintain current information on physician's schedules.
  • Schedule surgeries, ancillary services, and follow-up outpatient appointments.
  • Answer questions regarding patient appointments and testing.
  • Assemble patients' charts for next day visits and update profiles on all patients.
  • Oversee waiting area and coordinate patient movement.

Requirements

  • High School diploma or equivalent OR Post-high school diploma.
  • Associate degree in technical specialty program of 18 months minimum in length preferred.
  • Basic understanding of ICD-9 and CPT coding (preferred).

Nice-to-haves

  • Experience in a multi-specialty group practice setting.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k retirement plan
  • Paid time off
  • Flexible scheduling
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service