Payroll Data Entry and Support- Charlotte

Corporate Payroll Services • Charlotte, NC

411d • $31,200 - $35,360 • Remote

About The Position

The Payroll Data Entry Specialist position at Corporate Payroll Services in Charlotte involves handling customer support through phone and email, entering payroll data, and processing payroll for clients. This full-time role is ideal for individuals with data entry, customer service, or call center experience, and offers a flexible hybrid work opportunity after training milestones are met.

Requirements

• Call center experience is a plus
• Strong data entry and phone-based support skills
• Bilingual (English and Spanish) is a plus
• Excellent communication and organizational skills
• Experience using Microsoft Applications (Word, PowerPoint, Excel)

Nice To Haves

• Customer service experience (1 year preferred)
• Data entry experience (1 year preferred)

Responsibilities

• Data entry and import of data into payroll system
• Review data for completeness and accuracy
• Report potential issues to customer(s)
• Calculate and process payroll-related changes
• Research and escalate issues to the support team
• Verify payroll output against reports
• Provide excellent customer service while handling inbound calls
• Provide excellent customer service via email support

Benefits

• Signing bonus of $250 after 60 days of work
• Flexible hybrid work opportunity after training milestones are met
• Payroll Processing Bonus on top of base hourly pay
• Annual Discretionary bonus
• Ability to increase hourly pay by passing in-house payroll exams
• Paid Time Off with roll-over PTO buy-back program
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Long-term disability coverage
• 401(k) plan
• 401(k) matching
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: No Education Listed