Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Pei Wei • Pompano Beach, FL

401d

About The Position

The Shift Leader at Pei Wei plays a vital role in the restaurant's success by assisting management and guiding team members. This position requires a comprehensive understanding of both front-of-house and back-of-house operations, ensuring excellent guest service and efficient kitchen execution. Shift Leaders are expected to lead in the absence of management, train staff, and manage various operational tasks.

Requirements

• High School Diploma or equivalent preferred.
• 6 months of shift lead experience for external candidates.
• 4 months of Pei Wei experience for internal candidates.
• Certified food handler with knowledge of safety and health procedures.

Nice To Haves

• Experience in a fast-paced restaurant environment.
• Strong leadership and communication skills.

Responsibilities

• Assist management in training and guiding team members.
• Perform duties in both front-of-house and kitchen operations.
• Communicate effectively with team members and management.
• Act as a role model for team behaviors and guest interactions.
• Lead the team during shifts through coaching and delegation.
• Execute shift responsibilities including cash handling and inventory management.
• Support onboarding and training processes for new team members.
• Handle guest relations and improve the guest experience.
• Attend store manager meetings and report on shift activities.

Benefits

• Opportunities for career advancement within the company.
• Training and development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees