Pei Wei Restaurant Shift Leader-Hospitality/Culinary

Pei Wei • Highlands Ranch, CO

430d

About The Position

The Shift Leader at Pei Wei plays a crucial role in the restaurant's success by assisting management and guiding team members. This position requires a comprehensive understanding of both guest service and kitchen operations, as well as the ability to lead in the absence of management. Shift Leaders are responsible for training, coaching, and ensuring adherence to company standards and procedures.

Requirements

• High School Diploma or equivalent preferred.
• 6 months of shift lead experience for external candidates or 4 months of Pei Wei experience for internal candidates.
• Certified food handler with knowledge of safety and health procedures.

Nice To Haves

• Experience in a fast-paced restaurant environment.
• Strong communication skills.

Responsibilities

• Assist management in training and guiding team members.
• Lead the team during shifts through coaching and delegation.
• Perform cash handling procedures according to company policies.
• Handle guest relations and coach team on improving guest experience.
• Execute shift responsibilities including admin tasks, reporting, scheduling, and inventory management.
• Support the onboarding and training process for new team members.
• Attend store manager meetings and communicate effectively with team members and management.

Benefits

• Competitive salary based on experience.
• Opportunities for advancement within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED