People Operations Business Partner

About the position

The People Operations Business Partner role serves HTI business units by providing strategic consultation and execution of People Operations accountabilities. A successful Business Partner works with management to meet the business goals of best-in-class company culture, an engaged workforce, increased revenue generation, and ultimately profitability. This role must be able to apply their knowledge to unique, complex situations within assigned business units while building standardization and efficiencies across the company. The role is ultimately accountable to HTI corporate, reporting through a People Ops shared service department.

Responsibilities

• Inform decision making and contribute to business strategy, operational plans and the employee experience by regularly gathering and analyzing HR data, then presenting metrics and insights to management.
• Develop and execute a roadmap for the business unit in alignment with the business' strategic plan and People Operations roadmap.
• Become familiar with policies, practices, and culture that impact people to enable informed decisions and appropriate recommendations for continuous improvement.
• Support and/or lead the planning, execution and monitoring of people-related projects or initiatives.
• Build and maintain relationships with management and employees in assigned business unit to grow influence and support the employee-employer relationship.
• Act as a trusted advisor to employees and managers on HR-related issues, providing conflict resolution, dispute mediation, coaching, and counseling.
• Work closely with other People Operations specialties to ensure employees and managers receive service related to pay, benefits, time off etc.
• Build a deep understanding of the business unit revenue generation and operating model.
• Drive organizational design, development efforts, and business transformation that maximize performance by partnering with other People Operations specialties and serving as a change agent.
• Ensure the business unit's compensation management, position management and similar practices drive performance and are aligned with corporate strategy.
• Consult on labor cost in assigned business units by assessing staffing levels, developing targets and supporting budgeting and cost analysis.
• Conduct research, analyze trends and identify opportunities for continuous improvement within business units.
• Advise, coach, and equip leadership and individual managers on all employment matters.
• Oversee all employment actions, ensuring effectiveness and compliance, including hiring, separation, demotion, promotion, transition, transfer, immigration, and relocation.
• Ensure effective execution of regular activities such as performance or compensation reviews, annual increases, compliance audits etc. by partnering with People Ops disciplines and advising management as needed.
• Develop, create and execute plans on the development, retention, and engagement of talent in collaboration with management and other People Ops department specialties.
• Add value to the hiring process, including participating in interviewing, evaluation, selection and offer negotiation, partnering with a hiring manager accountable for the effort and outcome.
• Facilitate the new hire onboarding process in partnership with the People Ops Service Center, including leading orientation.
• Accomplish exit interviews; develop valuable, actionable insights; and execute on the same.
• Ensure business unit practices align with HTI policy, as well as statutory and regulatory compliance. Highlight potential policy needs to People Ops leadership and consult management on policies and compliance.
• Proactively identify and mitigate potential issues or risks related to employees and management.
• Drive disciplinary action, incident management, employee relations cases, and employee investigations in collaboration with the People Operations Service Center.
• Work with the Service Center to ensure state and federal compliance in execution of employment actions such as hiring, employee separations, promotions, transfers etc.
• Partner with the People Ops Service Center to ensure on-the-ground practices adhere to policy and compliance requirements, and accurate classification of employees according to the FLSA, EEOC etc.

Requirements

• A bachelor's degree in human resources, management, business or related field and/or 5-7 years of experience in human resources or a combination of both is required.
• Experience as a senior generalist, business partner or human resources manager preferred.
• Certification in human resources such as PHR, SPHR, GPHR, SHRM-CP, SHRM-SCP preferred.
• Experience in the transportation industry and/or a distribution business a plus.
• Knowledge of human resource practices and compliance requirements, strong research ability, and experience applying the same to complex scenarios.
• Proficiency with a variety of HR technology or demonstrated ability to quickly become proficient.
• A high level of proficiency with all Microsoft Office software, both desktop and online versions, including Word, PowerPoint, Excel, SharePoint, Outlook, Teams.
• Ability to consistently effectively apply strategic thinking and decision-making in a complex environment.
• Demonstrated ability to effectively engage stakeholders and lead projects that have significant business impact.
• Excellent planning, organizational, prioritization and time management skills while managing multiple efforts and requests at one time.
• Demonstrated ability to analyze multiple data points, draw meaningful conclusions, then clearly communicate valuable, actionable insights.
• Emotional intelligence and ability to influence change, resolve conflict, and build trusted relationships.
• Commitment to personal accountability and enthusiasm for business transformation.
• Demonstrated respect for colleagues and teammates with diverse profiles and backgrounds.
• Demonstrated ability to maintain and enforce a high-level of integrity, professionalism and confidentiality.
• Demonstrated ability to adapt communication style to audiences to maximize effectiveness.

Nice-to-haves

• Experience in the transportation industry and/or a distribution business a plus.

Benefits

• Enroll in our competitive medical (3 plan options to fit your needs!), dental, and vision insurance offerings.
• Participate in HTI's Wellness Discount to save on monthly contributions.
• Access convenient and free virtual medical and behavioral healthcare through Teledoc.
• Save for your retirement with our Safe Harbor 401k plan and company match.
• Ensure work-life balance with our paid-time-off program and paid holidays.
• Get peace of mind from our company-paid group Life and Long Term Disability insurance.
• Care for your family with parental leave and bereavement leave.
• Access our employee assistance program for everyday needs.
• Enjoy our positive, growing company culture and team-oriented atmosphere.