Personal Banking Advisor (Blair County)

About the position

Find the workplace you've been looking for...join our Reliance Bank team! We are currently seeking a Personal Banking Advisor (PBA) to join our team in Blair County. This is a 'floating' position, meaning that you will be assigned to support any of our Altoona-area branches based on business needs. An ability and desire to commute between branches and a valid U.S. driver's license are required for this role. Our Floating PBAs are eligible to receive compensation for travel time as well as mileage reimbursement. As a Personal Banking Advisor, you'll get to: Be the first point of contact for our customers when they visit our branch or call the branch for assistance. Work hands-on with other branch team members to provide an exceptional customer experience. Build relationships with our customers and connect them with products and services that support their financial goals. Help new customers become acquainted with our bank and our services. Perform a variety of day-to-day operational tasks, from basic cash handling to more complex transactions. Leverage your talents and skill set to help achieve bank-wide goals.

Responsibilities

• Be the first point of contact for customers when they visit or call the branch.
• Work hands-on with other branch team members to provide an exceptional customer experience.
• Build relationships with customers and connect them with products and services that support their financial goals.
• Help new customers become acquainted with the bank and its services.
• Perform a variety of day-to-day operational tasks, from basic cash handling to more complex transactions.
• Leverage talents and skill set to help achieve bank-wide goals.

Requirements

• High School diploma.
• At least two (2) years of strong customer service experience.
• General interest in the financial services industry.
• Desire to develop a long-term employment relationship.
• Passion for problem-solving and working with people.
• Ability to work effectively in a fast-paced, highly collaborative work environment.
• Proficient computer knowledge and ability to learn bank-specific software.
• Ability to communicate professionally both verbally and in writing.
• Visual and auditory skills.
• Ability to stand for long periods of time; bend; stoop; and lift items of up to 25 lbs.

Benefits

• Annual Bonus Program
• 11 Paid Holidays
• Annual Paid Time Off (PTO) Allotment
• Gym Membership Reimbursement
• Employee Wellness Program
• Mileage Reimbursement
• Medical, Dental, and Vision Coverage
• Matched 401(k) Retirement Savings Program
• Flexible Spending Plans/Health Savings Account
• Life Insurance
• Short and Long-Term Disability
• Career development and learning opportunities