The position involves providing assistance to residents in activities of daily living, ensuring adherence to safety regulations and departmental procedures. The role requires making accurate entries and charts according to Heritage policy and procedure, and strictly following SAMM policies and procedures. The individual must adhere to Universal Precautions and Infection Control Policies, including proper hand washing and the use of PPE when handling infectious materials. The position also involves driving a Heritage vehicle for errands and maintaining a good working rapport with inter-departmental personnel. Participation in in-service education and maintaining confidentiality of resident care information is essential. The role emphasizes service excellence to all residents, visitors, volunteers, and co-workers, reflecting Heritage at Falmouth's commitment to CARES: compassion, accountability, respect, service, and excellence.