Personal Lines Account Manager

GPAC - Appleton, WI

Full-time - Mid Level

Appleton, WI

Administrative and Support Services

About the position

The Personal Lines Account Manager is responsible for managing a diverse portfolio of personal lines insurance accounts, ensuring clients receive exceptional service and support. This role involves guiding clients through their insurance needs, from coverage recommendations to claims assistance, while maintaining strong client relationships and staying informed about industry trends.

Responsibilities

• Oversee and manage a portfolio of personal lines insurance accounts, delivering outstanding service.
• Evaluate and assess clients' insurance requirements, provide coverage recommendations, and prepare precise quotes.
• Facilitate and support clients through the claims process, ensuring smooth and efficient resolutions.
• Stay current with industry trends and insurance products to offer informed and relevant advice.
• Build and nurture strong client relationships through regular communication and engagement.
• Collaborate with team members to enhance overall service delivery and client satisfaction.

Requirements

• At least 2 years of experience in personal lines insurance.
• Valid Property & Casualty insurance license.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• A customer-focused approach with a genuine passion for assisting others.
• Ability to work both independently and collaboratively within a team environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and career advancement.
• Supportive and collaborative team culture.
• Emphasis on work-life balance and employee well-being.