About the position
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
Responsibilities
- Provide exceptional customer service to help people live healthier lives.
- Treat customers/employees in a fair and ethical manner.
- Provide a safe, clean, inclusive environment.
- Be a responsible member of the community.
- Provide the right products, services, and care at the right time with fair and accurate pricing.
- Provide direct patient intervention by offering health and wellness services.
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Requirements
- High School Diploma or GED.
- Must be 18 years old.
- Ability to handle highly confidential information.
- Meets minimum state requirements to perform the functions related to the position.
Nice-to-haves
- Any previous comparable experience.
- Any equivalent experience of a pharmacy clerk.
- EPRN familiarity.
- Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures.
- Understand and perform ordering functions with primary and secondary wholesalers.
- Understand and follow the company guidelines on computerized inventory management.
- Maintain departmental standards including keeping clean and organized work stations.
- Count, measure and prepare specified product using company best practices.
- Complete billing procedures adequately to assure best value to the customer and the company.
- Answer phone and triage calls and answer inquiries as appropriate.
- Understand and adhere to guidelines on accepting and tendering vendor coupons.
- Understand and follow the company guidelines on the operation of the cash register.
- Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
- Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
- Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
- Support company health and wellness initiatives.
- Put away legend orders, including Central Fill deliveries.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
