Portfolio Maintenance Director (Remote)

$83,000 - $105,000/Yr

Hunt MH Shared Services - Seattle, WA

Full-time - Mid Level

Remote - Seattle, WA

Real Estate

About the position

The Portfolio Maintenance Director is a pivotal role responsible for ensuring that the physical condition of assets is maintained in a safe, attractive, and comfortable manner while assigned to a property. This position is accountable for achieving financial operation and maintenance metrics associated with maintenance and safety programs. The director will establish preventive maintenance programs, ensure compliance with safety regulations, perform property and equipment inspections, maintain project inventory, supervise personnel, assign maintenance tasks, prepare work schedules, and ensure adherence to all maintenance-related policies. Additionally, the director will temporarily maintain property operations as vacancies arise in the maintenance director position. Responsibilities also include coaching, mentoring, and training maintenance staff, with unit counts varying based on location. In this role, the director will communicate and collaborate with various stakeholders, including the Vice President of Operations (VPO), Director of Operations (DO), Human Resources Manager (HR Mgr.), and Regional Maintenance Director (RMD). The director is accountable for the financial performance and operations within the approved maintenance budget while supporting maintenance operations at the assigned property. This includes operating within purchasing guidelines and ensuring that the maintenance team is fully compliant with all required training. The director will provide leadership and guidance to meet company, property, and maintenance goals, oversee the preparation and approval of Purchase Orders, manage the make-ready process for vacated units, and execute regular documented inspections of the property. The role also involves managing vendor relationships, ensuring contract compliance, and overseeing communications regarding work scheduling, billings, and certifications of insurance. The director will assist in all aspects of property maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency maintenance, while ensuring unsafe conditions are corrected promptly. Regular safety meetings will be conducted in accordance with applicable guidelines, and the director will provide technical guidance and inspect work to ensure compliance with requirements. This position requires driving for the company, necessitating travel to provide on-site maintenance support.

Responsibilities

• Communicate and collaborate with VPO, DO, HR Manager, and RMD on staffing and maintenance performance.
• Accountable for financial performance within the approved maintenance budget.
• Assist in scheduling, training, supervising, and evaluating maintenance personnel.
• Provide leadership and guidance to meet company and property maintenance goals.
• Oversee, prepare, and approve Purchase Orders in accordance with budget guidelines.
• Manage the make-ready process for vacated units.
• Execute regular documented inspections of the property.
• Responsible for company-owned equipment and small tools maintenance.
• Supervise vendor relationships and ensure contract compliance.
• Ensure timely and accurate submission of invoices to the corporate office.
• Assist in all aspects of property maintenance including grounds and custodial work.
• Ensure unsafe conditions are corrected in a timely manner.
• Conduct regularly scheduled safety meetings and report on safety compliance.

Requirements

• Bachelor's Degree in Business Administration, Engineering, Construction Management, or related discipline preferred.
• 5 or more years of experience in building maintenance required.
• Previous management experience is highly desirable.
• Knowledge of electrical, HVAC, plumbing, carpentry, and general building maintenance is essential.
• Ability to perform physical work and lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Self-motivated team player with strong attention to detail and ability to prioritize in a fast-paced environment.
• Strong organizational skills and ability to multi-task effectively.
• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience in managing maintenance teams in multi-unit residential settings.
• EPA HVAC Certification is preferred.
• OSHA-10 Training is preferred.

Benefits

• Competitive salary between $83,000 - $105,000.
• Performance bonus eligibility.
• Comprehensive benefits package including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, and retirement plans.