Practice Secretary

About the position

We are seeking a dedicated and customer-oriented Secretary to join our Family Medicine team. In this role, you will play a vital part in ensuring the smooth operation of our office by providing administrative support and exceptional service to patients and staff.

Responsibilities

• Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.
• Consistently provides excellent customer service and makes patients feel welcome.
• Maintains a positive attitude.
• Uses communication devices appropriately.
• Promotes a sense of 'teamwork' through demonstration of self-direction and self-motivation.
• Solves problems independently or knows when to seek consultation.
• Checks out patients in the computer before the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.
• Reviews After Visit Summary instructions with the patient as needed.
• Prints additional labels as needed.
• Responsible for early am chart preparation and other opening/closing procedures.
• Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by email or staff message.

Requirements

• High School Diploma or GED
• At least one year in a medical office setting
• Demonstrated personal computer skills in a Windows environment required.
• Medical Terminology preferred
• Bilingual Spanish skills required

Benefits

• MEDICAL, DENTAL, AND VISION COVERAGE
• LIFE AND DISABILITY INSURANCE
• 401(K) RETIREMENT PLAN
• TUITION REIMBURSEMENT
• FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
• PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
• GENEROUS STAFF DEVELOPMENT BENEFIT
• EXCELLENT MALPRACTICE COVERAGE
• PET INSURANCE
• FREE PARKING
• AND MUCH MORE