About the position
HCLTech is seeking a Processing Specialist who will be responsible for the accurate and timely sorting, prioritizing, keying, verification, and validation of data using various software programs, databases, and/or websites. This position requires the individual to work onsite from Day 1 at the Horsham, PA location, with no option for hybrid or remote work. The Processing Specialist will play a crucial role in ensuring that data is entered correctly and efficiently, which is vital for the smooth operation of the company’s processes. The Processing Specialist will input information from a variety of sources into a computer database, read source documents, and enter data into specific fields using keyboards or scanners. The role involves entering, transcribing, recording, storing, and maintaining information in both written and electronic forms. The individual will be responsible for keying alpha, numeric, or symbolic data from source documents into various software programs, and will need to compare data with source documents or re-enter data in a verification format to detect errors. In addition to data entry, the Processing Specialist will compile, sort, and verify the accuracy of data before and after keying. They will locate and correct data entry and/or source document errors based on program-specific business rules, research, and validation processes. The role also includes opening, prioritizing, sorting, and preparing incoming mail for data entry, imaging, or delivery to the responsible department. The Processing Specialist will prioritize and batch materials for imaging, data entry, or validation, and will sort and prepare documents for imaging. The position requires effective communication with clients and consumers to clarify data and evaluate information from multiple sources to determine the appropriate course of action based on provided guidelines or requirements. The Processing Specialist will also prepare daily, weekly, and monthly internal and/or client reports, perform clerical duties such as scanning, faxing, copying, and filing, and maintain logs of activities and work completed. Additionally, they will respond to requests from management for client information and maintain inventory logs and supply/material ordering, processing fulfillment requests as needed.
Responsibilities
- Input information from a variety of sources into computer database.
- Read source documents and enter data in specific fields using keyboards or scanners.
- Enter, transcribe, record, store, and maintain information in written or electronic form.
- Key alpha, numeric, or symbolic data from source documents into various software programs.
- Compare data with source documents or re-enter data in verification format to detect errors.
- Compile, sort, and verify accuracy of data before and after keying.
- Locate and correct data entry and/or source document errors based on program specific business rules, research, and/or validation processes.
- Open, prioritize, sort, and prepare incoming mail for data entry, imaging, or delivery to responsible department.
- Prioritize and batch materials for imaging, data entry, or validation.
- Sort and prepare documents for imaging.
- Store and/or route completed documents to appropriate locations.
- Compile, code, categorize, calculate, and verify information or data.
- Communicate with clients/consumers leadership and ask specific questions to clarify data.
- Evaluate information or data from multiple sources and determine appropriate course of action based on provided guidelines or requirements.
- Evaluate information to determine eligibility requirements or compliance with program standards.
- Utilize multiple resources, including databases, websites, or other documents to determine whether provided data complies with laws, regulations, and/or program standards.
- Prepare daily, weekly, and monthly internal and/or client reports.
- Perform clerical duties including scanning, faxing, copying, and filing.
- Maintain logs of activities and work completed.
- Respond to requests from management for client information.
- Maintain inventory logs and supply/material ordering. Process fulfillment requests.
Requirements
- Advanced computer experience, including experience with Microsoft Office or similar business software.
- Experience with document imaging/scanning hardware is a plus.
- Knowledge of administrative and clerical procedures and systems such as data entry, word processing, and transcription.
- Excellent written and oral communication skills.
- Ability to read single and multiple syllable words and to recognize similarities and differences between words, symbols, and numbers.
- Ability to read and understand information and ideas presented in writing.
- Ability to communicate professionally with clients and consumers.
- Ability to complete simple mathematical equations, including addition, subtraction, multiplication, and division.
- Ability to type 40-60 WPM (8,000 - 10,000 kph) or above with a high degree of accuracy, with demonstrated proficiency in both alpha and numeric entry, with emphasis on alpha.
- Proficiency with MS Office package (i.e. Outlook, Word, Excel, PowerPoint) or similar business software.
- Ability to operate printers, faxes, and document imaging/scanning hardware.
- Ability to perform requested tasks accurately with minimal direction.
- Ability to meet deadlines and work efficiently in a fast-paced environment.
- Ability to work successfully both as part of a team and independently.
