Lightning AIposted about 1 month ago
$115,000 - $170,000/Yr
Full-time • Mid Level
Palo Alto, CA

About the position

We are looking for a Product Analytics Engineer to unlock actionable insights from our product and sales data, driving informed decision-making across the company. This individual will work closely with Product and Sales leadership, answering key questions about product usage, proactively surfacing trends, and supporting our growth in a data-driven way. You will join the Product Team and report to our Chief Product Officer. This is a hybrid role based in either New York City, NY or San Francisco Bay Area with in-office requirements of 2 days per week. The salary range for this role is $115,000-$170,000.

Responsibilities

  • Build and optimize data pipelines to efficiently ingest, transform, and store large datasets for analysis.
  • Analyze product usage data to generate actionable insights that inform product development and sales strategies.
  • Analyze enterprise product usage patterns to extract actionable insights that inform prospecting and ICP development.
  • Answer strategic questions, such as 'How many of our customers are using X product and what do they look like to find more of them?'
  • Create dashboards, reports, and visualizations in tools like Looker to communicate findings effectively to stakeholders.
  • Write SQL queries to extract and analyze data from our databases, occasionally writing scripts or code to automate workflows.
  • Collaborate with Product, Sales, and other teams to identify key metrics and establish data-driven processes.
  • Proactively surface insights and trends, alerting stakeholders to opportunities for growth or areas for improvement.
  • Contribute to the development of a data-driven culture by sharing best practices and enabling teams to leverage analytics tools.

Requirements

  • 2-4+ years in a data engineering and/or data science role.
  • Proactive and resourceful, comfortable as the first data hire, with the ability to independently design and build foundational data pipelines from the ground up.
  • Ownership attitude with experience either directly making decisions or partnering with engineering teams to make good decisions based on the scale of the business.
  • Strong SQL skills with experience querying large databases. Familiarity with Looker or similar BI tools is required. Basic coding skills for scripting and automation are a plus.
  • Ability to interpret complex datasets, identify patterns, and distill findings into actionable insights.
  • Strong ability to convey data-driven insights to both technical and non-technical audiences.
  • Proven track record of working cross-functionally with Product, Sales, or Operations teams.
  • Comfortable identifying opportunities for analysis without being prompted and driving initiatives forward independently.
  • Experience with cloud-based data infrastructure, such as AWS (EFS, S3), GCP (BigQuery, Looker Studio).
  • Deep experience with Python and SQL.

Benefits

  • Competitive base salaries and stock options with a 25% one year cliff and monthly vesting thereafter.
  • Medical, dental and vision.
  • Life and AD&D insurance.
  • Flexible paid time off plus 1 week of winter closure.
  • Generous paid family leave benefits.
  • $500 monthly meal reimbursement, including groceries & food delivery services.
  • $500 one time home office stipend.
  • $1,000 annual learning & development stipend.
  • 100% Citibike membership (NYC only).
  • $45/month gym membership.
  • Additional various medical and mental health services.

Job Keywords

Hard Skills
  • BigQuery
  • Data Pipelines
  • Python
  • PyTorch
  • SQL
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  • ZP6shIQSAfG P2CKy6UDg
Soft Skills
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  • Z4F7uPxmw U372TAk
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