Product Designer

$114,100 - $159,700/Yr

Albertsons - Pleasanton, CA

Full-time

Remote - Pleasanton, CA

10,001+ employees

Food and Beverage Retailers

About the position

Albertsons Companies is at the forefront of the revolution in retail, focusing on innovation and building a strong culture. The company is rallying its team around a unique vision: to forge a retail winner that is admired for its national strength and deep roots in the communities it serves. With approximately 300,000 jobs across 2,200 stores, 22 distribution centers, and 20 food and beverage plants, Albertsons operates in 34 states and the District of Columbia under various banners, including Safeway, Tom Thumb, and Jewel Osco. The company has recently introduced the 'Presence with a Purpose' work model, which emphasizes adaptability, safety, and family well-being. This model aims to create a hybrid work environment that balances remote work with office time, allowing teams to make decisions that best suit their needs. As a Product Designer for the eCommerce fulfillment team, you will play a crucial role in revolutionizing the shopping experience for customers across 18 banner brands. Your mission will be to help customers shop seamlessly across channels and ensure that brands deliver exceptional customer service from product discovery through delivery. This position is an individual contributor role, focusing on developing customer and associate experience design for various digital properties. The ideal candidate will possess a customer-first mentality and a strong grounding in design thinking, customer research, ideation, prototyping, and concept visualization.

Responsibilities

• Think through and communicate concepts visually using techniques like journey mapping, storyboards, and sketching, as well as light prototyping to convey visual/interaction design concepts.
• Collaborate with Product Management to define best-in-class customer and associate experience for key fulfillment initiatives.
• Responsible for the design process of product features and iterations, developing design solutions for new problems and improvements to existing features across multiple areas and applications (app and websites).
• Analyze competitive data to identify opportunities based on business strategy, customer needs, and competitive learning.
• Utilize research insights to address user needs and design effective solutions.
• Design and constructively critique effective experiences for end-users, inviting feedback to improve work products and personal development.
• Deliver competent design solutions and solicit feedback from leadership, providing timely updates.
• Build on design language through insight-driven modifications and suggestions, identifying opportunities for collaboration with product and tech teams.

Requirements

• 3 years of relevant professional experience required.
• BS/BA degree required; graduate studies preferred.
• Must be able to clearly communicate, sell, articulate, and advocate design rationale.
• 3 years of experience in user experience, information architecture, or creative design; internet and retail experience strongly preferred.
• A strong product design portfolio demonstrating how you design to solve customer needs.
• Proficiency in design and prototyping tools (e.g., Figma).
• Usability and customer-focused design experience required.
• Passionate about building great user experiences and solving customer and business problems.

Nice-to-haves

• Experience in eCommerce design.
• Familiarity with agile methodologies.
• Knowledge of accessibility standards in design.

Benefits

• Medical, dental, and vision insurance.
• Disability and life insurance.
• Sick pay accrued based on hours worked.
• PTO/Vacation Pay accrued based on hours worked or Flexible Time Off.
• Paid holidays (8-9 days annually).
• Bereavement pay.
• Retirement benefits such as 401(k) eligibility.
• Eligibility for quarterly bonuses.