About the position
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you're finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
Responsibilities
- Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications
- Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
- Presents design decisions to peers, partners and design leadership.
- Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns.
- Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
- Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
- Mentors junior designers and peers
- Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners
Requirements
- Has at least 3 years of hands-on experience in or with a product design organization
- Has expert knowledge of Figma
- Demonstrates a deep understanding of user-centered design methodologies, research and processes
- Shares solutions and strategy to problem-solving initiatives in an engaging way
- Is a proactive and energetic communicator, with an attention to detail
Nice-to-haves
- Accessibility Design
- Customer Journey Mapping
- Design Thinking
- Product Strategy
- Prototyping
- Requirements Gathering
- Wireframing
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
