About the position
Our Incora Story is really taking off - we'd love you to join us for the journey. We are currently seeking an exceptional customer service professional to join us as a QA Product Inspector I. The QA Product Inspector I is accountable for the accurate receiving and final inspection, verification, and quality reporting of purchased products in relation to customer purchase order requirements. The QA Product Inspector I verifies and confirms the results of the inspection processes, tests, and certification of aircraft hardware, parts, and tools for verification of conformity to product quality standards and specifications, in accordance with the customer's Quality Plan. This role utilizes various quality measuring devices and equipment, in accordance with Wesco Q.A. Work Instructions. The inspector verifies conformity of corresponding certification packets and other pertinent data from the manufacturer to verify product traceability. They assign pass, fail, or rejection status on inspected products, then transfer inspected products and documentation to the applicable phase of Quality Assurance or elevate non-conformance issues. Courage is essential in this role, as the inspector must take ownership of issues and problems. Collaboration is also key, as sharing knowledge and experience with others is encouraged. Commitment to ensuring internal and external customer expectations are met in a timely manner is crucial. The QA Product Inspector I will pull orders that have been assembled, inspected, and marked “Final Inspection Required” and compare and verify that the proper products have been pulled and the correct part numbers, lot number, and quantity are accurate in accordance with the packing slip included. They will perform a final visual inspection of the products for damages and ensure that all required inspection processes have been completed. If the customer order is marked “Testing required,” then a “Final Inspection - Skip Lot” form is completed and added to the assembled orders to be transferred back to the conveyor for the purpose of testing. The inspector will compare and verify that testing (if applicable), certification, and documentation inspection and traceability have passed the required inspections and processes and are included in the shipment. They will also compare and verify that the packaging and labeling is accurate, in accordance with the customer's specifications, to avoid shipment delays. The inspector will notify the Q.A. Supervisor of all non-conforming products, documentation, or packaging, for the purpose of rectifying the errors before shipment. Upon complete verification of all processes, documentation, and testing, the inspector will complete and sign a Wesco Certificate of Conformance, if applicable and authorized, and enclose certification documentation in the Certification/Packing List envelope to include it with the order for shipment. Finally, they will transfer the completed order and documentation back to the proper tote and place it on the “outgoing” conveyor for shipping, and record completion of inspection in the Quality data management system.
Responsibilities
- Pull orders that have been assembled, inspected, and marked 'Final Inspection Required' and verify the proper products have been pulled.
- Perform a final visual inspection of the products for damages and ensure all required inspection processes have been completed.
- Complete a 'Final Inspection - Skip Lot' form for orders marked 'Testing required' and transfer them back for testing.
- Compare and verify that testing, certification, and documentation inspection have passed the required inspections and processes.
- Ensure packaging and labeling is accurate according to customer specifications to avoid shipment delays.
- Notify Q.A. Supervisor of all non-conforming products, documentation, or packaging for rectification before shipment.
- Transfer assembled orders to the Special Programs Inspection area for final DSQR review if from a contract or government customer.
- Complete and sign a Wesco Certificate of Conformance if applicable and authorized, and include certification documentation with the order for shipment.
- Transfer the completed order and documentation back to the proper tote and place it on the outgoing conveyor for shipping.
- Record completion of inspection in the Quality data management system.
Requirements
- High School Diploma or GED
- Minimum of 2 years industry experience and a good knowledge of industry products and quality documentation is preferred
- Successful completion of 3 months of Wesco inspection training and testing
- Hands-on experience with hardware measuring devices, such as calipers and micrometers, is preferred
- Excellent organizational and time-management skills
- Clear and accurate data entry and documentation skills
- Strong follow-through and perseverance to handle multiple tasks simultaneously
- Excellent customer service skills with the ability to deal tactfully and ethically with internal customers
- Ability to be detail-oriented and perform in-depth research if required
- Ability to be cross-trained in multiple critical areas of the department
- Strong competency working with integrated data systems and Microsoft Office Suite, including Outlook.
Nice-to-haves
- Experience with quality assurance processes
- Familiarity with aircraft hardware and parts
- Knowledge of quality documentation standards
Benefits
- Paid parental leave
- Paid holidays
- Disability insurance
- Health insurance
- Flextime
- Parental leave
- 401(k) matching
- Life insurance
