Product Manager - Agile

Truist Financial - Charlotte, NC

Part-time,Full-time - Mid Level

Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Enterprise Authentication Product Manager at Truist Bank is a key stakeholder responsible for shaping the client authentication strategy and defining solutions in collaboration with product owners and delivery teams. This role involves managing KPIs, monitoring client feedback, and fostering relationships with various stakeholders to enhance client capabilities. The Product Manager will balance business, technology, and design priorities to deliver exceptional product experiences, while also developing and maintaining a strategic delivery roadmap aligned with business goals.

Responsibilities

• Research, analyze, and learn about target client segments to understand their financial needs.
• Analyze the market and competitive environment to define a differentiated product vision.
• Collaborate with partners to align on strategy and develop a delivery roadmap.
• Engage key stakeholders in the planning and execution of projects.
• Write epics and features in support of the defined roadmap.
• Set Planning Increment (PI) vision and prioritize features with product owners.
• Develop feature backlog roadmap, leading deliverables including discovery and usability studies.
• Obtain partner alignment and approvals for product initiatives.
• Set pricing and ensure compliance with billing processes.
• Create and track product metrics to inform strategy and roadmap.
• Work with Readiness to create client-facing content.
• Ensure adherence to Product Management Lifecycle (PML) processes and manage risk.

Requirements

• Bachelor's degree in business, engineering, design, or technology field; or equivalent experience.
• Five or more years of banking, financial services, or relevant work experience.
• Three or more years of product, analysis, technology, and/or design experience.
• Three or more years of leading cross-functional teams.
• Experience in strategic planning and tactical execution.
• Experience defining and delivering large-scale online initiatives.
• Proven ability to use data analytics and research to drive business decisions.
• Ability to lead cross-functional teams without formal authority.
• Comfortable managing concurrent projects in a fast-paced environment.
• Excellent presentation, facilitation, communication, and negotiation skills.

Nice-to-haves

• Previous experience as a Product Manager for Agile teams.
• Experience working with distributed teams (onshore/offshore).
• Certified SAFe® Product Owner/Product Manager.

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Life insurance
• Paid holidays
• RSU
• Vision insurance