Product Manager, Crew Data Products

About the position

The Product Manager for Crew Data Products is responsible for design, development, and implementation of the pilot crew data architecture and associated tools/technologies. This role will establish the foundational data layer that supports and accelerates insights and predictive analytics capabilities, ensure adherence to the established roadmap, and lead a data enablement support pod. This position will report directly to the GM - Data Products and will work closely with IT, Crew Data Insights, Flight Operations, Crew Resources, ODS, and the AI/ML workstreams across the organization.

Responsibilities

• Develop a foundational data layer that enables seamless integration and accessibility of data across various teams and platforms
• Source new data into a temporal data store
• Develop and execute roadmap to improve crew data
• Lead a data enablement support pod of 5-7 contributors from Data Products, Decision Science, and IT
• Effectively communicate to senior leaders
• Promote safety conscious behaviors in all operational processes and procedures

Requirements

• Experience in data architecture, data strategy, and data governance
• Proficiency in data modeling, database design, and data management tools & technologies
• Thought leadership and the ability to influence others
• Ability to communicate complex and technical concepts to non-technical stakeholders clearly and effectively
• Strong organization to manage multiple workstreams
• Proven track record of successfully working in a cross-departmental team environment
• Applies a customer first approach and mindset to problem solving
• Embraces diverse people, thinking and styles
• Must be performing satisfactorily in current position
• Consistently prioritizes safety and security of self, others, and personal data
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

Nice-to-haves

• In depth knowledge of Delta's data sources, pilot contract and the applications are highly preferred
• Ops Analytics and/or IT experience preferred
• Exhibits curiosity, learns quickly, and thinks creatively to help identify solutions

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare