Product Owner 2

$76,800 - $105,800/Yr

Humana - Lansing, MI

Full-time - Entry Level

Remote - Lansing, MI

Insurance Carriers and Related Activities

About the position

The Functional Product Owner 2 at Humana will play a crucial role in the Marketing Regulatory and Operational Communications (MROC) team, focusing on leading marketing journeys, campaigns, and communications. This position requires collaboration with various stakeholders to ensure effective delivery strategies and project management, ultimately contributing to the organization's success in member communication through various channels.

Responsibilities

• Collaborate within Agile team, including stakeholders, Analytics, Campaign Development, Quality Assurance, and external vendors to align on dependencies and prioritization.
• Consult with Marketing Strategy Team to advise on marketing and communication delivery strategy.
• Partner with Marketing Strategy Team to prioritize incoming projects and change requests, working to meet project tasks/milestones.
• Identify enhancements to messaging to achieve business strategy/goals.
• Plan and lead requirement gathering sessions with Agile team.
• Build out annual and quarterly roadmaps in partnership with Marketing Strategy Team.
• Develop and communicate sprint goals, ensuring acceptance criteria is met.
• Identify opportunities to simplify, automate, and consolidate across lines of business or products.
• Work closely with Marketing Strategy Team and Scrum Master to provide progress updates and manage delivery risks or issues.
• Identify and research potential pre and post production issues and assist in resolution.
• Promote best practice solutions and integrated applications to reduce costs and improve overall adoption.
• Ensure clear and effective communication with existing or concurrent projects.

Requirements

• Bachelor's Degree in Marketing, Communications, Business, or 2+ years of equivalent related experience.
• Demonstrated knowledge of marketing platforms such as Unica, Adobe Campaign, Acoustic, SFMC, etc.
• Experience with marketing communications.
• Requirements documentation/story creation experience.
• Excellent verbal, written, and presentation skills.
• Demonstrated skills working with cross-functional teams.
• Passion for contributing to an organization focused on continuously improving consumer experiences.

Nice-to-haves

• SFMC Email Specialist Certification (must be gained within 6 months of hire date).
• SFMC platform experience.
• Experience with Aprimo, ADO, or EMME.
• Previous end-to-end communication experience within Humana.
• Agile experience.

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time, and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents
• Parental and caregiver leave
• Employee charity matching program
• Network Resource Groups (NRGs)
• Career development opportunities