Product Owner - DSS/Business Intelligence & Analytics)

About the position

Gainwell Technologies is seeking an experienced, results-driven, and strategic Product Owner to manage and advance our Decision Support Systems (DSS), Business Intelligence & Analytics initiatives and products. The ideal candidate will be responsible for ensuring our solutions address the challenges of managing healthcare data, analytics capabilities and data-driven decision-making supporting Medicaid requirements and at an enterprise level. This role will have a strong background in developing advanced analytical reports that drive actionable insights in healthcare analytics.

Responsibilities

• Define the product vision, strategy, and roadmap in alignment with leadership’s short- and long-term goals.
• Align product initiatives with business goals, regulatory requirements, and customer needs.
• Collaborate with stakeholders to translate business goals into technical requirements for data warehousing and decision support.
• Partner with cross-functional teams including IT, analytics, and compliance to align on project goals and timelines.
• Drive product roadmaps for DSS, BI and analytical reporting across various Healthcare domains.
• Collaborate with both external clients and internal teams to identify and prioritize reporting challenges, focusing on outcomes based analytical reporting (ie, predictive and/or prescriptive).
• Act as a liaison between engineering, data science, and healthcare stakeholders to drive product success.
• Maintain and prioritize a product backlog to ensure focus on high-value features, balancing short-term needs with long-term goals.
• Collaborate with technical teams to ensure timely, high-quality delivery of BI and analytical reporting features.
• Translate complex healthcare challenges into actionable user stories and features.
• Define, monitor, and maintain a set of product-related metrics/KPIs to define success and measure progress against it.
• Stay updated on industry trends, best practices, and competitors in Business Intelligence and Analytical Reporting solutions.
• Identify opportunities to innovate and differentiate our products in the market.
• Partner with training and support teams to develop comprehensive user documentation and training resources.
• Prioritize product features and enhancements based on market research, customer feedback, and business priorities.
• Pare down capabilities, features, enhancements, into clear requirements and enter into Microsoft ADO.
• Meet with engineering regularly to groom backlog and guide demos.
• Collaborate with engineering, design, and data teams to ensure timely and high-quality product delivery.
• Ensure products are scalable, reliable, and meet performance standards.
• Advocate for the use of AI and machine learning to enhance decision support.
• Maintain up-to-date knowledge of healthcare regulations, including HIPAA, HITECH, and CMS guidelines.
• Ensure all product features meet necessary compliance, security standards and compliance with federal and state Medicaid reporting regulations and data governance standards.

Requirements

• 10+ years of experience as a Senior Product Manager in the healthcare sector.
• Experience in product management or related field managing application lifecycle from ideation to production and support phases.
• 7+ years of experience business intelligence, analytics, and/or decision support with a focus on Medicaid or healthcare providing actionable (predictive, prescriptive, descriptive, etc) insights.
• Experience working with Medicaid data sets, regulatory reporting, and managed care organizations (MCOs).
• Experience with data visualization tools such as PowerBI.
• Experience with Agile, DevOps, and Cloud technologies.
• Health Care/Life Sciences industry - Medicaid and CMS requirements.
• Experience with data visualization tools (Tableau, Power BI) and SQL for reporting.
• Experience with Cloud platforms (Databricks, Snowflake, AWS, Azure, etc).
• Product Management or product design experience for business intelligence (BI) products.
• Practical experience with design/collaboration tools and lean, agile methodologies/tools.
• Strategy, creating outcome-driven product roadmaps.
• Driving creation and management of backlogs.
• Navigating large organizations and an understanding of complex stakeholder relationships.
• Technical Writing.
• Strong analytical and problem-solving skills, coupled with excellent communication and stakeholder management abilities.

Benefits

• Generous, flexible vacation policy.
• Educational assistance.
• Comprehensive health benefits.
• 401(k) employer match.
• Opportunities for career development.