Product Owner - Productivity Products

Marriott International - Santa Fe, NM

Full-time - Mid Level

Santa Fe, NM

Accommodation

About the position

The Product Owner for Productivity Products at Marriott International is a pivotal role responsible for the implementation, maintenance, and optimization of advanced workplace productivity solutions for associates. This position requires a focus on recommending and developing innovative technical solutions with a strong customer-centric approach. The Senior Product Owner will build and leverage robust partnerships across business, technology, and product leadership to implement cutting-edge solutions within the Productivity Product technologies, including MS Fabric and its components, Power Apps, Power Automate, Dataverse, and Viva. The overarching goal is to enhance simplicity, automation, self-empowerment, and user experience. In this role, the Product Owner will lead the development of technical solutions for the workplace, guiding the adoption of M365 Copilot, GitHub Copilot, and Copilot Studio securely for the appropriate user base. Acting as the product evangelist and subject matter expert, the Product Owner will serve as the primary contact for timely updates to both internal and external customers. Participation in an agile framework through standups, planning, and processes is essential. Success in this position demands strong leadership and strategic skills, along with a deep understanding of the modern identity landscape. The candidate will also engage with the broader technology community and vendors to stay informed about industry innovations that can enhance product offerings and internal practices.

Responsibilities

• Establish technical product roadmaps, multi-year plans, and user stories for Productivity Products within Marriott.
• Manage technical risks, remediation plans, and other security-related activities.
• Act as the main technical point of contact for product delivery.
• Conduct periodic reviews of capabilities and emerging technologies to ensure optimal platforms for end-user experience monitoring and remote control.
• Collaborate with key partners and vendors to align on roadmaps, use cases, capabilities, acceptance criteria, and product offerings.
• Ideate and prototype with engineering partners and vendors to deliver on the app strategy and roadmap.
• Advocate for the end user by developing a deep empathy for their needs through research and feedback.
• Meet regularly with security, stakeholders, and other teams to gather work statuses, discuss obstacles, and provide guidance to ensure timely and budget-compliant deliverables.
• Maintain a well-groomed product backlog of features, including refined user stories with solid technical solutions.
• Help define new product features and optimizations of existing ones, incorporating them into product roadmaps.
• Provide clear vision and scope documentation, use cases, workflows, and wireframes to support development.
• Coordinate with support teams for defect resolution.

Requirements

• Undergraduate degree and/or equivalent experience/certification.
• 5+ years of progressive Information Technology experience, including 3+ years of IT Product Ownership experience with a blend of technical knowledge and a customer-focused mindset.
• 3+ years of technical product ownership and/or strategy experience, including technical product road-mapping.
• 3+ years' experience in product/software development, including design, development, implementation, and maintenance.
• 2+ years developing written communications and presentations for diverse stakeholders, including executives, business stakeholders, and IT teams.
• Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment.
• Excellent verbal and written communication skills for a wide range of audiences, including executives and IT teams.
• Strong attention to detail with the ability to define technical product roadmaps and operate effectively across multiple priorities.

Nice-to-haves

• Demonstrated success leading mid to large-scale infrastructure initiatives/transformations.
• Strong process management and problem resolution skills.
• Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience in business systems and process planning.
• Demonstrated ability to assess customer/client needs and creatively approach solutions.
• Strong verbal and written communication skills with the ability to articulate complex technical ideas in business terms.
• 3-5 years of product management experience with a geographically diverse cross-functional team supporting Power Product technologies.
• Ability to understand and navigate complex user and technical discussions, architectures, and dependent solutions.
• Ability to translate client asks and initiatives into digestible roadmaps, epics, use cases, and user stories.
• Project/program management experience with an understanding of project management techniques and tools (e.g., Jira, Confluence, SCRUM).
• Demonstrated experience with user-centered design and UX principles.
• Demonstrated experience with the SAFe Agile Framework.

Benefits

• Health insurance coverage
• Dental insurance coverage
• 401k benefit for retirement savings plan
• Flexible scheduling options
• Paid holidays
• Professional development opportunities
• Employee discount programs