Product Owner - Surety

About the position

Are you passionate about driving product innovation and delivering customer value? We are looking for a Product Owner to lead the development and management of our surety products. In this role, you'll work with key stakeholders to lead cross-functional teams to success in delivering high-quality solutions that enhance user experience and business performance. If you thrive in a dynamic environment, enjoy solving complex business challenges, and are ready to make a meaningful impact, we'd love to hear from you!

Responsibilities

• Analyze complex business problems to identify trends and craft a clear, compelling product vision that aligns with the broader business strategy.
• Communicate this vision and the associated roadmap across all levels of the organization to ensure alignment.
• Lead the development and adoption of the product roadmap, ensuring it supports the business strategy and guides organization-wide and quarterly planning processes.
• Partner with stakeholders and stay up to date on research to ensure that product development is aligned with industry trends and market needs.
• Give tactical subject matter expertise to guide product decisions, ensuring alignment with both customer expectations and business outcomes.
• Responsible for using customer research to understand customer needs and behaviors to develop actionable capabilities/features that will meet their needs.
• Develop customer journeys, wireframes, prototypes, and process maps with a focus on usability, accessibility, and delivering customer value.
• Partner with cross-functional teams to conduct user research and experimentation efforts to validate product concepts.
• Build strong relationships with stakeholders and effectively collaborate across teams to realize high-quality product outcomes.
• Champion team culture and innovation, ensuring that all stakeholders are aligned and engaged.
• Ensure clear and effective communication across all teams involved in the product delivery process.
• Use data insights to drive decision-making at every stage of product development.
• Prioritize initiatives, epics, and features using qualitative and quantitative data.
• Drive the execution of the product roadmap within the division, ensuring that the team meets delivery goals.
• Champion agile methodologies with rapid feedback cycles to continuously improve product delivery.
• Capture and document risks and assumptions, developing mitigation plans to ensure smooth product delivery.
• Provide subject matter expertise, acting as a coach and mentor to the product delivery team.
• Develop technical literacy to build rapport with development teams.

Requirements

• 4 years of experience in project management, process improvement, creating and delivering business capabilities.
• 5 years of experience in the surety industry or supporting business or technology teams.
• Excellent communication skills, both written and verbal.
• Self-starter, who takes the initiative to exceed goals, uses analytical abilities, and possesses adaptability to change.
• Problem-solving and analytical thinking abilities with attention to detail.
• Demonstrated ability to manage multiple priorities and deliver projects within defined timelines.
• Ability to build collaborative relationships and interact with different levels in the organization.

Nice-to-haves

• Bachelor's degree in business, insurance, engineering, or related field.
• Experience working with an Agile/SCRUM framework.