Lincoln Financial Group - Columbia, SC
posted 4 months ago
We are excited to bring on a Customer-Focused Product Owner to our Group Protection business at Lincoln Financial Group. This role is pivotal as we embark on a multi-year journey to transform our customers' and employees' experiences through new and enhanced digital solutions. As our investment in this journey continues to grow, we need a Product Owner to help lead this transformation. You will join the Agile Product Owner team within Group Protection and will be responsible for defining and prioritizing a product backlog for an Agile development team. This position requires a collaborative approach, working closely with cross-functional teams to understand customer and business needs, and partnering with software engineering teams to implement effective solutions that meet those needs. In this role, you will lead the implementation of improvements to internal user-facing and customer experience-enabling digital solutions. You will define user stories that will be implemented by an Agile software development team, continuously prioritize the product backlog to ensure that the team is focused on the highest value work, and coordinate with other Product Owners and team members to manage dependencies across teams. Additionally, you will partner with Product Managers and other stakeholders to understand customer needs and current or emerging trends, refining the longer-term roadmap accordingly. This position is designed for someone who thrives in a dynamic environment and is passionate about enhancing customer experiences through innovative digital solutions. You will play a crucial role in shaping the future of our Group Protection offerings, ensuring that we meet the evolving needs of our customers while driving business success.