Product Specialist

Igus • East Providence, RI

475d

About The Position

The Product Specialist position is responsible for supporting the growth of the iglide product line across the United States, Canada, and Mexico. This role involves collaboration with key customers, sales teams, and engineering to achieve revenue and customer satisfaction goals. The specialist will provide technical support, manage projects, assist in pricing, and contribute to marketing and training efforts.

Requirements

• Bachelor's degree, preferably in Engineering or equivalent combination of education and experience in Technical Sales
• Strong technical skills: able to present technical concepts and provide customers with hands-on technique using our products
• National and international travel on some occasions
• Self-starter; motivated, team-focused, and results-driven with developed organizational and time management skills
• Outstanding verbal and written communication skills
• Proficient in the use of MS Office

Responsibilities

• Provide technical support in the assigned Product groups to the US teams
• Keep material and product knowledge up to date
• Work with product expert systems and online tools to identify suitable products to reduce costs and improve technology for customers
• Act as primary project manager on projects as defined by the Product Manager, including direct contact with customers, RSM's, Inside Sales, and Engineering
• Assist in pricing both standard and custom parts to help create timely quotes and support sales teams
• Work with igus Germany on a regular basis on projects and programs
• Develop and maintain training program for new hires and ongoing training plan, providing training in alignment with the Training and Development Department
• Assist Product Manager in Trade Show planning and coordination, including walking Trade Shows as needed
• Conduct ongoing observation and analysis of market and competition situation
• Assist in marketing activities such as catalog, digital content, and printed materials
• Coordinate and conduct sales campaigns based on projects and focused mailings, including box mailings and digital media
• Help establish and maintain special project-lists and competition lists with the Product Manager

Benefits

• Competitive base salary with ongoing growth opportunities
• Complete benefits package: co. paid HSA medical plan
• co. paid dental
• co. paid life
• long term disability insurance
• 3% safe harbor retirement company contribution
• 20 Paid Time Off days per year, plus 9 holidays
• Subsidized lunch on-site

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree