Production Manager

About the position

The Production Manager will manage and coordinate the activities of Production team members engaged in the production of pizza dough and bread (SCA only). Effectively maximize production yield and minimize production waste. Monitor and manage all aspects of production operations in accordance with established company/industry standards and procedures. Train new team members in job duties to maintain consistency throughout the production process. Ensure team members are working safely at all times. Comfort level working in a diverse, fast-paced environment. 80-85K DO. Sunday - Friday Schedule dependent on Production Operations - Flexibility required 5 am start.

Responsibilities

• Manage Production and Sanitation Area
• Develop production/operational goals based on actual and projected customer needs and investigate any cause, and possible solutions to any problems reflected in the metrics
• Complete daily production statistical reports including, pounds per labor hour, overtime, trays per hour, total trays, and total hours used, and manage weekly schedule
• Interface with vendors and be responsible for collecting, recording, and reporting operational data
• Maintain a safe and positive work environment in compliance with OSHA, company standards, and local, state, and federal requirements
• Ensure standardization of dough formula and make necessary changes when instructed by QC
• Maintain a dough library for each single day of production and use it as a reference for dough complaints
• Order production supplies, flour, and sanitation materials
• Monitor and verify that Solo Chain and production ingredients are correct
• Assist with the troubleshooting of dough issues that occur in the marketplace, and periodically visit stores to check the quality of product
• Conduct required test bakes per period and enter them in the Portal
• Maintain cost controls and prepare the budget for the Director
• Continually inspect the production area to verify that everything is operating properly
• Submit work orders to maintenance for repairs and/or modifications needed on the equipment or safety related
• Strategize and implement new ideas to improve manufacturing efficiency and at the same time watch out for the safety and well-being of the TMs
• Coordinate with other departments to achieve common goals and objectives
• Facilitate dough management classes for franchisees
• Manage Production & Sanitation Team Members
• Assign job tasks according to production schedule
• Coach team members that are not meeting their performance goals, and reward team members for good performance, complete performance appraisals on team members
• Follow progressive discipline according to guidelines with TMs not meeting expectations
• Facilitate a five minute team member meeting each day to keep the team member informed of safety precautions, performance, policies, etc.
• Recruit, interview, hire and train all new team members in various trainings, including safety, and minimize team member turnover
• Ensure safety procedures are being observed and safety tests are being completed in a timely manner
• Responsible for dough safety, and dough quality - maintain dough certification
• Perform regular Gemba walks
• Attend Leadership & Development training sessions
• Perform other duties as assigned by Manager and/or Director

Requirements

• Bachelor’s degree with an emphasis in distribution, manufacturing, and warehouse
• 3-5 years of production, manufacturing or retail experience, strong knowledge of bakery procedures and baking practices preferred
• 3-5 years of demonstrated supervisory experience
• Understanding of continuous improvement by utilizing Lean, Six Sigma, and Kaizen
• Working knowledge of AIB practices or certification is a plus
• Proven ability to develop and lead team members in meeting goals and objectives
• Results-oriented with strong organizational and decision-making skills
• Excellent knowledge of Microsoft Office programs
• Strong interpersonal, communication (verbal and written), and follow-through skills
• Ability to work a full-time/flexible schedule, including nights, weekends, and holidays
• Proven experience in quality and safety
• Willingness to support a 24-hour operation, be on call, including carrying an emergency cell phone as needed
• Must successfully pass a background check every third year on your anniversary date
• Availability to travel, as needed

Nice-to-haves

• Bilingual a plus

Benefits

• Competitive wages
• Paid Holidays and Vacation
• Positive work environment
• Benefits on first day of employment!
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus
• Referral bonuses