This job is closed
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About the position
We are seeking a highly skilled and motivated Level 2 Production Support Specialist to join our Payments Platform Support Team. This role focuses on providing specialized support for critical financial systems, including transaction authorization applications and payment platforms. The ideal candidate will excel in triaging and resolving production issues, incident management, create complex reporting and ensuring stability for applications such as Zelle, Bill Pay, Real Time Payments, Digital Wallet, and Base24 (Tandem XPNET).
Responsibilities
- Provide specialized support for critical financial systems.
- Triaging and resolving production issues.
- Incident management.
- Create complex reporting.
- Ensure stability for applications such as Zelle, Bill Pay, Real Time Payments, Digital Wallet, and Base24 (Tandem XPNET).
Job Keywords
Hard Skills
- BASE24
- Financial Systems
- Incident Management
- Product Support
- Real Time Payments
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