Professional Services Technical Consultant

Full-time - Senior

Houston, TX

Computer and Electronic Product Manufacturing

About the position

The Compute Services Consultant will serve as a Technical Subject Matter Expert (SME) within the Professional Services team, focusing on defining, designing, and deploying advanced IT solutions for clients. This role emphasizes both modern and legacy infrastructures, guiding clients through assessments, solution design, and implementation, particularly with Microsoft 365 and modern management technologies.

Responsibilities

• Conduct client assessments to identify needs and opportunities.
• Advise on IT strategies aligned with business goals.
• Create Statements of Work (SOWs), estimates, and technical roadmaps.
• Architect solutions using Microsoft Intune, Windows Autopilot, and VMware Workspace ONE.
• Design modern workplace solutions incorporating Microsoft 365 features.
• Develop cloud infrastructure designs using Azure, AWS, or Google Cloud.
• Create automation scripts using PowerShell and Python.
• Design Proof of Concept (PoC) projects.
• Implement designed solutions and lead transitions to modern IT infrastructures.
• Oversee cloud infrastructure and virtual desktop deployments.
• Implement Microsoft 365 security and compliance features.
• Automate deployment processes.
• Provide post-deployment support and training.
• Conduct infrastructure and security assessments.
• Serve as a Technical SME for Compute Services.
• Lead client engagements and provide technical recommendations.
• Scope and lead PoC projects.
• Develop and present technical designs and documentation.
• Conduct workshops and assessments to solve technical challenges.
• Develop technical roadmaps and translate business needs into IT solutions.
• Support Pre-Sales, Sales, and Service Product Managers.
• Create project plans and execution strategies.
• Develop repeatable processes through automation.
• Provide ongoing guidance and troubleshooting.

Requirements

• 8+ years of experience in IT consulting or technical roles.
• Extensive hands-on experience with modern management solutions.
• Proven experience in cloud infrastructure design and management.
• Strong proficiency in scripting languages such as PowerShell and Python.
• Experience managing VDI environments.
• Relevant certifications are highly desirable.
• Bachelor's degree in Computer Science, IT, or related field (Master's preferred).
• 10+ years of relevant professional experience.

Nice-to-haves

• Experience with Windows 10/11 lifecycle management, focusing on Group Policy migration to Intune and SCCM to modern management transitions.
• Familiarity with project management software tools, methodologies, and best practices.
• Experience with Chrome OS, macOS Management, Workspace One, or other MDMs.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave