Program Director

About the position

VML is hiring a Program Director for the world's largest CPG/Beverage company to stand up a full PMO org on our Shop X team. You have fully integrated experience and a breadth and depth of expertise to lead large multi-disciplinary teams of people to successfully deliver fast-paced client solutions.

Responsibilities

• People Partner with the Account leads to provide ongoing client satisfaction.
• Oversee the development of integrated project and program deliverables across a large, cross-agency and IAT.
• Interface with other agencies within WPP, focusing primarily on internal operations rather than client interactions.
• Establish and maintain project and program communications.
• Oversee project estimations and staffing recommendations.
• Implement new processes across large streams of work as needed.
• Ensure that calendars and deployment schedules are maintained for multiple operating units globally.
• Responsible for project profitability.
• Plan, track, and approve project expenses, billing, and invoices.
• Partner with the finance team to develop a consistent profitability and utilization view across all workstreams.
• Manage resource allocation on an ongoing, weekly basis.
• Monitor project burn rates, budgets, and reconciliations.
• Drive projects forward from point A to point B and ensure excellent and timely delivery.
• Provide purpose, direction, and motivation to the team.
• Champion the work and internal project team by taking notes, following up, building timelines and plans.
• Build slides, create compelling stories, and manage comprehensive documentation.

Requirements

• 7-10 years of experience in PMO leadership and delivery management in a client-facing role, ideally within an agency setting.
• Shopper marketing, commerce, and CPG brand experience is a plus.
• Experience managing large-scale integrated, omnichannel programs with multiple parallel work streams and teams.
• Experience working with integrated agency teams and external partner agencies.
• Familiarity with Agile methodologies.
• Proficiency with project management tools such as Smartsheet, Monday, RAID, Jira.
• Strong project management operations skillset, including the ability to manage meetings effectively and capture actionable next steps.
• Ability to understand and prioritize tasks, support the team in navigating challenges, and build operational rigor.
• Proven ability to execute tasks and deliver results with precision.

Benefits

• Competitive benefits package
• Inclusion, Equity & Belonging initiatives
• VML Foundation initiatives