Program Manager, FinTech

About the position

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. The FinTech Program Management team is responsible for supporting and scaling the FinTech business lines, seeking and developing opportunities for both business growth and operational efficiency across FinTech. Responsibilities include strategic initiative management, cross-functional leadership and execution of FinTech programs and supporting external partner management. This role provides significant strategic, operational and team leadership opportunities, as well as exposure to a wide range of functions, including Product Management, Strategic Alliances, Engineering, Operations, Marketing, amongst many others.

Responsibilities

• Lead and manage across cross-functional teams to drive success of major projects, manage stakeholders and drive key decisions and outcomes
• Manage and support operational relationships with external partners and seek opportunities to improve partnership performance in collaboration with Strategic Alliances team
• Develop detailed project plans and lead implementation, scoping requirements, identifying inefficiencies and spearheading improvements and operational excellence
• Drive implementation of large-scale and high-impact programs within the FinTech business and serve as a business partner to other business segments on FinTech workstreams guiding key decisions and outcomes
• Design and develop frameworks for cross-functional teams to efficiently launch new initiatives and increase efficiency of existing operational processes

Requirements

• 5-7+ years of relevant experience, including consulting, financial services and/or similar experience at a high-growth technology company (product operations, program management or related roles)
• Bachelor’s Degree required; preferred fields of studies include: Business, Finance, Economics, Computer Science, Engineering, Quantitative Science.
• Outstanding communication, presentation and interpersonal skills (ability to collaborate with and influence a wide variety of stakeholders)
• Startup or similar high-growth experience; can thrive in a dynamic, entrepreneurial, dynamic environment with the ability to meet multiple deadlines
• Excellent critical-thinking skills with ability to structure and solve complex business problems; experience developing detailed project plans and leading implementation, scoping requirements, identifying inefficiencies and advancing operational excellence

Nice-to-haves

• Experience in FinTech space

Benefits

• Cash compensation (overtime, bonus/commissions if eligible)
• Equity
• Benefits