Illinois Secretary Of State - Springfield, IL
posted 5 months ago
The Program Manager for Information Systems at the Illinois Secretary of State's Office is responsible for overseeing the coordination and administration of multiple projects that align with the organization's strategic goals, particularly in the areas of transformation and modernization. This role requires a strong leader who can work across various functional teams to ensure that projects are delivered on time, within budget, and meet specified requirements. The Program Manager will manage the entire program lifecycle, which includes defining program scope, setting goals, planning milestones, managing risks, and ensuring adherence to timelines and budgets. Regular attendance at steering committee meetings is essential, as is the ability to adjust program plans as necessary and create comprehensive program-level documentation. In this position, the Program Manager will act as the primary liaison between project teams, internal departments, and external vendors. This involves scheduling meetings, resolving resource conflicts, and ensuring that external parties fulfill their contractual obligations. The role also requires the creation of detailed program plans that outline tasks, timelines, resources, and dependencies, utilizing program management software to track progress and make adjustments in response to changes in program scope, schedule, or resources. Performance metrics and KPIs will be implemented to evaluate program health, with dashboards and reporting tools used to monitor progress, identify areas of concern, and provide regular updates to management and stakeholders. Maintaining open and effective communication with clients and stakeholders is crucial, as is gathering requirements, managing expectations, and soliciting feedback to ensure program alignment with business objectives. The Program Manager will also establish and maintain relationships with third parties and vendors, negotiating contracts and agreements to secure necessary resources and services. Additionally, the Program Manager will lead and mentor project managers and other team members, fostering a collaborative work environment. Other duties may be assigned as required, making this a dynamic and multifaceted role that is critical to the success of the Illinois Secretary of State's transformation initiatives.